Computech Solutions provides instant tech support using on-demand remote support technologies and integrated PC tools that are robust, fast, & secure. The Internet connection is firewall-friendly and uses 256 bit SSL-encryption sessions, which makes it safe to control and manage computer & network systems remotely. It's like watching your computer fix its self! You can choose to watch and talk on the phone with the technician while the computer is being fixed or you continue doing what you were doing. This technical support service requires an active subscription to any of our PC Support Plans or a purchase of one-time Online PC Help service.