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Adachicomputech.com Terms of Service |
Please read the following Terms of Service carefully. By browsing, using, or placing New Service Request via e-mail, telephone, or online via the website, you agree to these Terms of Service available herein or at http://www.adachicomputech.com/terms.php
This Service Agreement (“Agreement”) is between ADACHI COMPUTECH SOLUTIONS, LLC (“ACS”) with a principal business address at 76 Clifton St., Edison, New Jersey 08817 and the client, the individual or single entity ordering ACS Services (“Services”) via Adachi Computech Solutions customer service call center or online (“New Service Request”). This Agreement governs the client’s purchase and use of ACS Services ordered by the client during the Client Registration Process.
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Basic Responsibilities
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You agree that you are a legal license holder of the software on your personal computer and your use of the Services and the internet is solely at your own risk. To receive the Services, you must confirm that you have admin or full access to your hardware and Supported programs that are the basis of the problem, and have completed a backup of any software or data that may be impacted by the Services. All information that you provide to Adachi Computech Solutions must be accurate, including your name, address, credit or charge card numbers, expiration dates or any other payment information as required by Adachi Computech Solutions. You further represent that you authorize Adachi Computech Solutions to bill the charges to the credit card that you provide to Adachi Computech Solutions, for any charges to which you consent.
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Liability Release
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In no event shall Adachi Computech Solutions be liable for special, incidental, or consequential damages, including, but not limited to loss of profits, revenue, data, or loss of use by client or any third party, regardless of whether a claim or action is asserted in contract or tort, and whether or not the possibility of such damages has been disclosed to Adachi Computech Solutions in advance or could have been reasonably foreseen by Adachi Computech Solutions. In the event Adachi Computech Solutions breaches any of these terms of service, or otherwise is in default of or violates any of the terms of this Agreement, the sole remedy of client shall be to recover the actual amount paid to Adachi Computech Solutions regarding the incident in question.
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Pricing and Fee Structure
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Adachi Computech Solutions fees and charges for the Services you request are disclosed to you during the ordering process and are available on the Adachi Computech Solutions website unless otherwise provided for in this Agreement.
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Missed Appointments
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If You schedule an appointment with Adachi Computech Solutions service representatives on a particular day and time and You do not contact Adachi Computech Solutions within a minimum of two (2) hours prior to Your appointment to cancel or otherwise reschedule Your appointment, You will be charged, at Adachi Computech Solutions’ option, a twenty-five dollar (U.S. $25.00) (or equivalent amount in the applicable currency) missed appointment fee.
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Payment for the Services
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You agree to pay Adachi Computech Solutions the charges applicable to the Services you request, as well as any applicable taxes and other charges, including but not limited to activation fees, minimum service fees, prorated minutes, no-show fees, fail to cancel fees, termination fees, set-up fees and other nonrecurring charges. You also agree to pay any additional charges or fees applied to your billing account for any reason, including but not limited to, interest, and charges due to insufficient credit or insufficient funds. Set up fees, activation fees, installation fees and other non-recurring fees, if applicable, shall be included in your first bill. Monthly recurring charges (subscription plans) shall be billed one month in advance; usage charges, if applicable, shall be billed in arrears, and pre-purchase plans shall be billed in advance, if applicable. Adachi Computech Solutions or its agents shall bill you directly, or charge your credit card, as you have requested and as approved by Adachi Computech Solutions. Adachi Computech Solutions does not accept debit cards as payment for any services.
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Return Check Policy
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There will be a $25.00 service charge per check returned unpaid. Please note that the issuing party may be held liable for three times the amount of the check plus the maximum penalties allowable by law. If funds are not made good within 15 days, accounts will be turned over to Adachi Computech Solutions’ attorney for prosecution to the full extent of the law.
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Late Fees
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If any portion of your bill is not paid by the due date, Adachi Computech Solutions shall have the right to charge you a late fee on unpaid balances and may also suspend or terminate your Services without notice. The late fees shall be the lesser of one and one-half percent (1.5 %) per month, or the highest rate permitted by law. In the event Adachi Computech Solutions utilizes a collection agency or resorts to legal action to recover monies due, you shall reimburse Adachi Computech Solutions for all expenses incurred to recover such monies, including reasonable attorneys' fees.
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Client Satisfaction Guarantees
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All services include a 7 day guarantee from date of original service. If you are not completely satisfied with any Adachi Computech Solutions Services, Adachi Computech Solutions will, upon your written request, provide you with two help sessions or refund the money you have paid to Adachi Computech Solutions, so long as Adachi Computech Solutions receives such written request within seven (7) calendar days. Any refund will be limited to the amount paid by you. Fees will be refunded if Adachi Computech Solutions is unable to solve your problem. Once an order has been placed, it's the sole discretion of Adachi Computech Solutions to decide whether or not we can resolve the problem. In some instances, it may be required for you to obtain hardware at the request of the technician. In these instances, your ticket will remain open for 7 days in order for you to obtain the hardware needed to complete the service. Failure to obtain and/or call Adachi Computech Solutions back to complete the service does not constitute Adachi Computech Solutions not being able to solve your problem and fees will not be refunded. In other instances, your original Windows installation disk and/or third party application software will be required to resolve your issue. In these instances, your ticket will remain open for 7 days in order for you to obtain a replacement disk. Failure to obtain or the absence of this disk does not constitute Adachi Computech Solutions not being able to solve your problem and fees will not be refunded.
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GOVERNING LAW
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This Agreement shall be construed in accordance with the laws of the State of New Jersey.
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